Sadly, no. For now we are completely online and the warehouse we are operating out of does not allow customers onsite. But you never know, we may have a traditional retail location in the future

Yes. We base our deliveries and delivery times/dates off your shipping zip code at time of purchase. We deliver everything ourselves so don’t expect everything in 20 minutes. Please remember someone 21 years or older will have to sign for the package at time of delivery.

Currently we ship to every state except: Alaska, Arkansas, Alabama, Delaware, Iowa, Hawaii, Mississippi, Massachusetts, New Hampshire, Oklahoma, Pennsylvania, South Dakota, North Dakota, Utah

We are always here to help you in finding the best possible bottles for whatever your needs are. We are happy to schedule a Zoom meeting with you to answer all your questions about what is going to work best for you. Please feel free to schedule a meeting we will be happy to help. We can also help over the phone (925-471-011) & email as well.

No. We rather have you get the best price we can muster on each individual bottle purchased. We think you will find our pricing to be very competitive regardless. We do offer a 10% discount for any reorders on club items for our club members.

Not per se. We will keep our wine clubs static and will not make substitutions. However, we do have a Subscription service that will allow you to set parameters on what you want, how frequently you want it and how much you want to spend on it. Pretty cool, huh?!?

No. Don’t be that person. Just buy it from the other person you found it cheaper at. Easy solution.

We wish the answer to this was yes, but, it is no. Again we can not have any customers on site and that also includes Will Call pickups. So NO!

Maybe? If we can source the product it is always possible. However, most of the time we’d ask you to buy a full case of whatever you are looking for. It is always best to contact us directly with your specific needs and we will do our best to figure it out for you.

We’ll save our diatribe about “natural” wines for another time but the simple answer is yes! We do our best to let you know about the growing practices, sulfur additions, fermentation techniques and other things that fall under the “natural” wine umbrella and you can search & sort for those things in our navigation system.

YES! But not right away. We are in the process of obtaining our spirits license and, fingers crossed, we believe we should be ready to go sometime in March/April 2023!

If you ask this question you should already know the answer. No. We will have a system in place to sell all the highly allocated products we get our grubby mitts on.

Of course! We’ll work with your company to get everything just right for that very important gift for your client, coworker, boss, etc. Just reach out to us here.

Well that is for you to decide but I promise you we are giving it our best!

We most certainly do, they can be redeemed at any time online and make the perfect gift. Check them out here: Good Times Gift Cards

Check out our Good Times tees, we'll be releasing more merch in the future.

Connect with us 1x1 to get exactly what you need. To book a free video session, click here.

By law in the state of California we can not accept returns for cash or issue cash refunds for alcoholic beverages. However if you feel the product you bought from us is compromised e.g. a corked bottle of wine, or a skunky beer please do contact us at info@goodtimesoakland.com or (925) 471-0110 and we can discuss what we can do to make it "right" with you.

We do not issue any refunds for weather damaged product. We will work with customers to hold orders due to weather that may be too hot or too cold to ship. If we believe that temperatures are too extreme to ship your product safely we will make contact with the customer to discuss shipping options and get a verbal release to ship the product.

You can always contact us for any return question at info@goodtimesoakland.com.

Gift Certificates:

We can not issue refunds on Gift Certificates nor surrender cash value. All gift certificates do not have an expiration date and are valid until the value is used or the business is no longer in operation.

Damages and issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@goodtimesoakland.com.