Shipping policy

Someone 21 years or older must be present to sight for all shipped or delivered packages. 

All orders will be shipped as soon as possible. In the occurrence of any major delay we will notify the customer of said delay. We are not liable for any loss or damage due to weather. If any breakage or loss happens in transit we will notify the customer as soon as we are alerted and arrange for reshipment.

For delivered packages we try to get everything delivered within a week of order. We do not use 3rd party delivery so everything is delivered by us. If you have special times/dates/needs for delivery please contact us at (925) 471-0110 or info@goodtimesoakland.com previous to order to make sure we can accommodate them.